Vodacom *****ing from customers

I requested that my contract be cancelled in January. I noticed that my account was debited in February for the contract amount. I contacted Vodacom and asked if the contract had been cancelled. I was told that there was a problem with their system and that the contract was not cancelled. Marion Jeftha loaded the cancellation on 02 February 2015 and I received an email on 03 February 2015 stating that the contract had been cancelled. On 03 March, I noticed that the debit order for the contract amount was run again. I spoke to several people who could not help me until someone by the name of Cuban told me that the billing was done in arrears and even though my contract was cancelled, I would have to pay for February since Vodacom loaded my data bundle on the 1st of February. He said that he was going to clarify it and call me back the same day. I have not heard from him since. Vodacom has basically de*****ed me and are billing me for their mistakes. I will never deal with this company again as their staff is inept. They are a disgusting company to deal with. I will ensure that none of my associates deal with Vodacom ever again.