Vodacom *****ing from consumers

<p>I have had a data problem with Vodacom for almost a year. Every month I phone in and I'm told that the 'back office' is dealing with. I have never received a call from 'back office' and I am still being charged for service costs on a data line that has been hard locked for almost a year. As a consumer I'm forced to deal with nameless faceless people. Vodacom systems that safeguard consumers against theft through data is completely inadequate. </p>