RJvr
Ruan Janse van rensburg

1 reviews | Active since Sept 2015

11 Sept 2017, 09:43

Vodacom *****ing Data/Money!!!!!

I have been a customer at vodacom for over 7 years, Each year they just become more unprofessional, Their service is not what it used to be, And they are the most expensive with data and then what they do they ***** that from you as well....

In 3 Months time, every time I load data on my mobile (Never less than 1GB) my data will be depleted after several minutes, without any background app refreshments, Automatic updates nothing is Switched on or enabled, I logged 2 Calls with them already and still haven't received any feedback, I'm so disappointed in Vodacom, I have an Iphone 7 Plus which I pay R930 per month, Never was any payment late or refused, everything always on time but when you need them to solve any of their own Problems it always becomes an issue, After this Contract I will never do Business with Vodacom ever again and will recommend them to absolutely no One!!!!! Welldone Voda*****S you've done it again!

0
Replies (2)
Vodacom
Vodacom's reply11 Sept 2017, 09:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Sept 2017, 12:26
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,