VODACOM *****ING DATA - OPERATING *******LY!
Please explain to me why, when I am paying close to R1000 a month on my contract, I need to buy an additional 1gb of data at least TWICE a month?? Sometimes more!
I have not even been receiving smses warning me that my data balance is low. It just tells me I am out of data.
I purchased 1gb on the 10th of this month and just had to purchase another 1gb.
WHY ARE YOU *****ING MY DATA?!???
I am on WiFi most of the time and have turned off cellular data for almost everything on my phone!
VODACOM IS PATHETIC! AND THIS IS *****ING!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Oct 2018, 13:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Oct 2018, 13:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Oct 2018, 11:37Dear Jessica,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we can confirm that your query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we can confirm that your query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,
Vodacom's reply19 Oct 2018, 11:37
Official
Dear Jessica,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we can confirm that your query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we can confirm that your query has now been Resolved. Regards
Ashwin AbdurahmanConsumer Website Team(SA)
Best regards,