VODACOM *****ING DATA FOR THEIR LOYAL CUSTOMERS - NOT A RECOMMENDED SERVICE PROVIDER. BE WARNED.

<p>I upgraded my contract ********** 831. During the upgrade conversation the I requested the consultant to please upgrade me to the same contract that I have been on before that gave me R110.00 airtime plus 1 gig data for 24 months. This was agreed and confirmed during the conversation. Later on I discovered that I have not been recieving the data as per the newly signed contract. On enquiry from Vodacom, I was told that no, the contract that I signed for did not include the monthly 1 gig data and they will not be allocating same to me. I am disputing this because it was not what I was advised when I signed up the contract. I requested them to please retrieve the telephoen conversation so that both me and Vodacom can listen and see who is wrong, Vodacom is refusing to make the voice recording available.</p> <p> </p> <p>We do not sign sign formal contracts with Vodacom, the only evidence that I get is the voice recording. Noone in the entire Vodacom can help me with the much needed recording.</p> <p> </p> <p>I have been a very loyal customer for Vodacom with about 7 contract lines which I pay every month without a single arrear. Is it not high time that the whole world knows how you are *****ing the much needed and expensive data from your innicent clients.</p> <p> </p> <p>Please let me know who I can speak to within Vodacom who can actually listen to my contract that I signed up for.</p> <p> </p> <p>Now Vodacom is doing me a favour of allocating 250MB data instead of 1 gig. I have been struggling now for a month to try and sort out thi with no joy.</p>