SB
Susan B

1 reviews | Active since May 2020

14 Feb 2021, 10:32

Vodacom *****ing data

I am so extremely upset and angered! I bought 1GB of data, recieved a confirmation SMS and everything, and then within 10 minutes it was somehow finished. I didn't watch videos, stream music or even play games and there was no updates in the background. So where? Where did that data go? It's theft, and it's disgusting!

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Replies (1)
Vodacom
Vodacom's reply14 Feb 2021, 12:26
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team