Vodacom *****ing data

Item: Vodacom
Rating: 1
Author: Melissa S

INDUSTRIES BEST BUSINESSES BLOG Hello, Melissa S poor-service-from-vodacom logo A review of Poor service from Vodacom Written by: Melissa S | 08 Apr 2020, 11:58

MS Melissa S

1 reviews | Active since Mar 2014

08 Apr 2020, 11:58 Vodacom *****ing Data I bought 10 gigs of data and it was gone within an hour,

I did not not do much with the data, one whatapp call and texting,

They are *****ing data and money and I had to top up,

I probably spent about R400 on data in 1 day and they just disappear,

Also why are the colleagues still working in a call centre and not from home? I could hear the craziness in the background

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Apr 2020, 12:09

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply08 Apr 2020, 12:09

Official

Vodacom's replyOfficial

08 Apr 2020, 16:10

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and resolved your query.

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Apr 2020, 16:10

Official