CM
Colin M

1 reviews | Active since Apr 2017

18 Apr 2017, 10:32

Vodacom *****ing data and no one I can speak to Sorry for you!!

<p>I have data mysteriously being used even when I am in Dubai and dont even have the sim in! </p> <p>This has happened a few times and when you call no one can help</p> <p>Last week someone caled to ask if I wanted a new data deal (whcih would mean extending my contract) and I said a very very firm NO!! The next day I get an sms saying your contract has been activated!!! </p> <p> </p> <p>THIS IS THEFT AGAINST MY WISHES BUT TRY GETTING THROUGH TO ANYONE AT VODACOM WHO CAN HELP!!</p>

0
Replies (2)
Vodacom
Vodacom's reply18 Apr 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 May 2017, 12:03
Official

Dear Colin

Please be advised that feedback has been sent to you via email.

Regards,

RJ