Vodacom *****ing Data Again

On Sunday 12/4 I had to query where my data was vanishing to, strangely, this is just after I had to query where my airtime was vanishing to 2 days prior. As it turns out the airtime was credited but trying to explain to Vodacom with all the screenshots in the world has proven to be a fruitless 2 day waste of breath! On 5/3 I recharged my data with 3GB (R 229) this usually lasts me over a month when I am not at home and glued to my Wi-Fi courtesy of Covid-19. On 10/4 my screenshot proved that I had 493.11MB of data (strange since I hadn't been using any since 27/3 due to lockdown, nevertheless on Sunday 13/4 I get a notification stating that my data has run out, so I query again with Vodacom - where has my data gone? Today, 14/4 after being told that I have Wi-Fi assist running (they can't tell me where to find this on my phone and in spite of telling me that the icon would appear on my home screen, they are unable to tell me what this icon looks like; also why would it suddenly start running in the background without my changing settings?). My data usage as per my phone app from 25/3 - was 56.14MB of data, which was sent to Vodacom as proof - NOT GOOD enough for Vodacom, they want the screenshot from THEIR app, so I do this from 10/4-13/4 as this is the discrepancy that I have another screenshot of, which shows a usage of 9.98MB but I am still unable to get an answer as to where the balance of the 483.11MB from Friday to my depletion on Sunday has gone to INSPITE of screenshots of their app as proof. I would suggest that you switch to an alternate provider for data (as switching phone numbers can be troublesome) so that you don't line Vodacom executives pockets any further at a time when we are all so highly dependant on internet access.