1 reviews | Active since Jul 2015
Vodacom *****ing data again
In November December we had a similar complaint my wife contacted Vodacom with regarding missing data.<br> After a long conversation Vodacom admitted the loss and replaced 20Gigs of data Free.<br> Yesterday we had a similar problem I was downloading a Movie fro Apple TV and it froze 10 minutes into the Movie, I contacted my Wife who is in Capetown and she went on line and bought 3Gigs. I got up this morning to continue watching the movie and again after 10 Minutes it Froze I spoke to my wife again and she told me that she had loaded the extra data, so I contacted Vodacom to question what was going on and was told by Fiona that the Internet was on fro 10pm to 6 pm.<br> When I asked her who would sit in front of a frozen screen all night and I switch off all electronics before going to bed.<br> This is becoming a habit with Vodacom there's someone diverting the data from clients accounts
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
