Vodacom *****ing data!!!!!
<p>I am at my wits end with this data *****ing issue with Vodacom. I am also so so tired of calling you every time this happens only to be told i am using a high something device, thrown a 250mb freebie and then less then a day later even the free data you hand to is used up without me using my phone. Vodacom advises us to download the data manager app but even that does not help.</p> <p>VODACOM please take heed that I have switched off allllllll applications to wifi only and only use my data for whats app. You have no excuse or reason to use up my data as i sure am not!!! Stop *****ing from me and give me back my money if you wont give me back the data i paid for!!!!! I want what is due to me and i want it to work honestly without having to complain and then given data to shut up till you do it again.... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Habibah Didat,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
Dear Habibah Didat,
I've responded to you via SMS with feedback.
Thank you for your patience.
Regards,
UW
Best regards,
So i also called Vodacom yesterday to log an investigation and got reference A2-6DPN-E881WI. My instructions on the inquiry were specific to please call me and not just SMS or call once and resolve the case. As expected I received a SMS and no call. What is wrong with Vodacom, can you not adhere to requests????
So i also called Vodacom yesterday to log an investigation and got reference A2-6DPN-E881WI. My instructions on the inquiry were specific to please call me and not just SMS or call once and resolve the case. As expected I received a SMS and no call. What is wrong with Vodacom, can you not adhere to requests????
Hi UW, my complaint is not resolved until Vodacom has the decency to call me to assist with an explanation!!!!
Hi UW, my complaint is not resolved until Vodacom has the decency to call me to assist with an explanation!!!!
