KG
Kerstin G

1 reviews | Active since Dec 2015

07 Jun 2017, 19:53

Vodacom *****ing data

<p>When I first moved into this area, 2GB of data carried me through a month. Then I needed 4 GB monthly through another year. </p> <p> </p> <p>Then I bought 5GB and it lasted 10 days. Now a half year later 5 GB lasts 4 or 5 days. Something is not right here. All my computer auto updates are off. I do the same general emails, surfing, downloading and watch short informative youtbes as always. I have the same computer.</p> <p> </p> <p>I can only assume Vodacom is not ethical with its data measurement. I have travelled up and down Africa and Vodacom feels like the most expensive data on the continent. Unfortunately there is poor connectivity to other service providers. Or I would try another.</p> <p> </p> <p>I cant even imagine the luxury of watching a full length movie!</p>

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Replies (1)
Vodacom
Vodacom's reply08 Jun 2017, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,