Vodacom *****ing Data.
<p>Vodacom are *****ing my April data when I still have data valid until tomorrow. That is because they will ***** back my current data tomorrow night (28th February) anyway.</p> <p>This is dishonest and constitutes blatant theft.</p> <p>This is a constant problem with Vodacom. When you complain, they stop for a while and then they begin *****ing again until you complain. How many customers are being prejudiced by this ******** behaviour? </p>
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Replies (3)
Vodacom's replyOfficial
27 Feb 2017, 15:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2017, 15:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
27 Feb 2017, 16:35Vodacom. You can reply to my complaint HERE, in public. Last time you try to fob me off with a FREE 500Mb of data. That does not work. So kindly reply here in public.
's update27 Feb 2017, 16:35
Reviewer Update
Vodacom. You can reply to my complaint HERE, in public. Last time you try to fob me off with a FREE 500Mb of data. That does not work. So kindly reply here in public.
Vodacom's replyOfficial
06 Mar 2017, 11:47Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As discussed, the matter has been Resolved. Please Refer to http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848 - Bundle Usage
Best regards,
Vodacom's reply06 Mar 2017, 11:47
Official
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As discussed, the matter has been Resolved. Please Refer to http://www.vodacom.co.za/vodacom/terms/contract-terms-and-conditions?cid=ntrn_0_dsgn_6848 - Bundle Usage
Best regards,