1 reviews | Active since Nov 2016
<p>I have been with vodacom for years. This month on the 1st,take note the 1st of the month I received a message my data is finished. Wow, what a shock. Then I decided no problem, let me load a gig and then I should be sorted for the month. (R149 later) I just received a message the data is finished. 4 days.I have not done anything out of the ordinary and is only using WhatsApp regularly. What has changed this month I ask? My husband have three vodacom accounts. On the first of this month his airtime and data were finished, on two of these, coincidences no! I spoke to a lady at my work. She phoned vodacom as her airtime and data were finished on the first as well, only to be told that her settings on her phone is not right. How is it possible, that after months of having the same phone to be told your settings are not right? Guess what the more you discuss this with people, the more you are told it is vodacom as this seem to be an occurrence everywhere. The conclusion: our data and in some incidences airtime are ******.</p> <p> </p> <p>I have unfortunately just renewed my contract and upgraded. I regret this. I will not recommend vodacom to anyone. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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