1 reviews | Active since Oct 2017
Vodacom *****ing data
I have an active data bundle with 310mb data that expires 01/11/2017. Last night I purchased a new data bundle of 300mb that expires on 28/11/2017. Now my data usage is being deducted from the new data bundle that expires end November and not the active bundle that expires 1 Nov. So vodacom is *****ing the 310mb remaining that will expire. What steps can I take as vodacom gives no service
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
