1 reviews | Active since Jul 2011
Vodacom *****ing data!
I have a 2GB internet bundle per month at home. I rarely use this up as I mostly use it for internet banking. This month, the 2GB was depleted by the 24th, which is possible. I then bought another 1GB of date on the 24th only to find out it is depleted on the 26th!!!! I phoned Vodacom yesterday and they told me the data was used between 12 and 4am!!!! I am not even awake at that time and my computer is not connected to the internet during the night! The person I spoke to at the call center said they would send me a detailed report as to what used the date, but I still have not received this. I want my data back Vodacom! I did not use it! Check my internet history! I don't ever download things or surf the net for hours on end! GIVE ME BACK MY DATA!
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
