MOM
Michelle O' Malley
1 reviews | Active since Sept 2021
16 Nov 2021, 13:16
VODACOM *****ING CUSTOMERS MONEY/ POOR SERVICE/ FAILING TO REPLY TO EMAILS & REFUSING TO GIVE CORRECT CONTACT EMAILS AS PER THEIR SMS SEND
This is still a problem. Vodacom is not refunding me, money owed to me. WE CLOSED A BUSINESS ACCOUNT & CHANGED IT TO A PERSONAL ACCOUNT. PROOF OF PAYMENT HAS BEEN SEND, AND YET NO REFUND SINCE APRIL 2021, JULY 2021
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Vodacom's replyOfficial
16 Nov 2021, 14:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Nov 2021, 14:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team