1 reviews | Active since Aug 2015
VODACOM *****ING
1st Complain. I had a contract for 20gigs data per month for 2 years at R139.21 per month The contract end date was 29 Dec 2019. On 29 November 2019 I informed them to cal the contract and make the number prepaid. This was not done by Vodacom and they debited my account with 1007.16. The was a credit of 630 on my account so the net amount take from my account on 31 Dec 2019 was 330. No data was loaded on 1st Jan so I assumed all was okay. Today, 1st Feb they debited my account again with R1007.16. This is theft. I was expecting a credit as promised by Vodacom Business but they just took the money from my account.
2nd Complain Another thing is that they will take 1cent or 2cents from my wife prepaid account as data usage regularly without her using it as she only uses wifi. If they are doing this to all prepaid customers they are raking in millions
No. The query has not been resolved. Lance told me that he cannot resolve the matter as the contract is on my business account and that Vodacom or he cannot resolve the matter reported to Hello Peter. I must send an email to *** to try and resolve this matter
Bashier
No. The query has not been resolved. Lance told me that he cannot resolve the matter as the contract is on my business account and that Vodacom or he cannot resolve the matter reported to Hello Peter. I must send an email to *** to try and resolve this matter
Bashier