SS
Solly S

1 reviews | Active since Jan 2023

11 Jan 2023, 17:18

Vodacom *****ing

I have two vodacom prepaid sims and recently that my airtime is dissapearing at a fast rate. One is due to an ******* funeral policy and the other due to an ******* supscription. I cannot understand how they can do this without my permission. They must be coining millions in this way. And on top of it all, impossible to contact them regarding this. But within a minute or two you can get a policy. I have been trying for three weeks now to cancel this. I feel sorry for millions of other people. All I can do now is to take legal action.

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2023, 08:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team