Vodacom *****ing and overcharging

<p>My contract with vodacom ended on the 30th of April 2017 and on the 1st of May 1 moved to prepaid, when i then PORTED to FNB( Great network, services and pricing).</p> <p> </p> <p>I received and Invoice dated 01/05/17 for R1313.27 for April usage.</p> <p>and Statement date 03/05/17 amount due 30/05/17 R1311.67 for april usage.</p> <p>i paid on the 27/05/17 to vodacom -R1311.61</p> <p>which would bring my balance owing to R0.00</p> <p> </p> <p>on the 09/06/2017 i received an email from vodacom with an invoce dated 08/05/17 for an amount of R75.38 and statement dated 03/06/17.</p> <p> </p> <p>My query to vodacom is: i was billed on the 01/0517 for April usage which i paid in FULL on the 27/05/17.</p> <p>How is it that i am still owing them money?</p> <p>Where and when was this data of R75.38 used ?</p> <p> </p> <p>I called to query this on the 14/06/17 at 10:45 and spoke to Phindiwe after explaining my problem could not assit me and transfered me to Tsepo who also had to verify who i was with the security questions i then explained my story again to him, he said i was at the wrong department.</p> <p> </p> <p>Tsepo transfered me to Simphiwe to who i had to repeat everything and was unable to give me an explanation and had to escalate my issue for which i have a referrance number.</p> <p>After 45min jumping from agent to agent my issues was not resolved.</p> <p>im not on the vodacom network and being charged. </p> <p>terrible service from call agents.</p> <p>vodacom has once again let me down.</p> <p>i dont regret PORTING.</p>