AK
Andy K

1 reviews | Active since Jul 2016

10 Jul 2017, 20:52

Vodacom *****ing airtime from users

<p>My wife is with vodacom and she is losing between 5 - 10 rand in airtime a day. She is not the only vodacom user with this problem.</p>

0
Replies (3)
Vodacom
Vodacom's reply11 Jul 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Jul 2017, 08:38
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart

AK
Andy K's update11 Jul 2017, 08:48
Reviewer Update

Wow amazing response and thank you for the voucher