AFN
Ashleigh- Faye Nortje
1 reviews | Active since May 2019
02 May 2019, 20:18
Vodacom *****ing airtime and data from a minor
Vodacom has ****** my data and airtime numerous times and now I don't even get my data which I was suppose to get yesterday as it was the first day of the new month and I'm a 17 year old child and a huge company is *****ing from me my mom and I are sick and tired of going to the vodacom store and fighting with them cause my mom has had enough cause if she goes there she will strip her moer
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Vodacom's replyOfficial
03 May 2019, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2019, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 May 2019, 11:54 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply08 May 2019, 11:54
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team