1 reviews | Active since Nov 2014
Vodacom *****ing airtime
<p>i have been calling vodacom with regards to the 9.99 that is taken off my account on every wednesday, according to the smses i get its a music download subscription for 3 tracs but i have not been downloading anyhing from them and everytime i call through they tell me i am not subscribed to anything but money keeps on going out of my account i got an sms on monday to say the subcription will be renewed on wednesday which was yesterday and i called you to alert you that i have no business with this and i dont want money to be debited i was not assited clearly because yersterday it was taken of again. what do i need to do to stop this ive called you and ive dailed 117 to unscribe and nothing is happeninfg surely there is a way that vodacom can cancell this as my airtime is going to you people. i cant be loosing R10 everyweek its a lot of money please can someone assist me </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
