Vodacom *****ing Again ........ and Again

<p>I have been a loyal customer with Vodacom for a few years. I had 2 contracts with them (Recently found out I have another mysterious 3rd contract that I know nothing about) and had never skipped or missed a payment.</p> <p>I never received an invoice from them, despite the fact that I have requested this on many occassions, telephonically and in store. This poor service was the main reason why I decided to move to another Cellular Company. My first contract was cancelled somewhere mid 2016. I specifically cancelled a month in advance to ensure that I did not need to pay for another month.</p> <p>Vodacom did process my cancellation, but informed me that they can only cancel effective the end of that month and cannot cancel pro-rata (***** *****). I was left stranded and bul**** by this behavier but had no choice but to pay the Fatcats.</p> <p>I decided thdere and then to cancel my 2nd contract as soon as it ended. This happened on 24 January 2017. I called Vodacom on 21 December (More than a month in advance) to ensure they will cancel my contract effective 24 January (and off cource, naturally ***** another 7 days up to the 31st).</p> <p>Was I surprised to see my Vodacom debit Order going off my bank account end of January. I phoned Customer Support and they gave me some lame excuse that it is correct for them to charge me another month. (***** *****) I asked for my invoice to be e-mailed to me, to try and make out if there is any valid reason for this blatant *******.</p> <p>Needless to say that all I received from Vodacom, is an invoice of a So called 3rd contract under my name (that I was not aware of) and one week later and I have not yet received the invoice that I requested for my "Cancelled" Contract.</p> <p>They apparently logged a ***** request for the 3rd contract, but one week after, and I have not heard anything from Vodacom. Did not expect anything from them. This will obviously be stretched as long as possible and in the meantime I am beig billed for this.</p> <p> </p> <p>Had enough of this company and will never advise anybody to take out any contract with them. DONE!</p>