1 reviews | Active since Jul 2011
VODACOM *****ING AGAIN
I entered into a 24 Month Contract at a set fee of R168.5 (R170.53 because of VAT increase). I am now in my 10th month of the 24 month period and Vodacom Unilaterally without any say or choice in the matter, have increase the monthly fee with R47 (27,56%) to R217.53. 2 Months ago I inquired about the possibility to cancel the contract and was advise that it was to soon and that there was still 16 months left before the 24 months are past. I was given a cancellation fee that was +-20% more than the outstanding 16 months were going to cost me. As a consumers we are kept hostage by companies with evil business practices and not honorable in the way they honor the Contract/Agreement.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
