RL
RICHARD L

1 reviews | Active since May 2012

02 Jun 2017, 13:18

Vodacom *****ing AGAIN

<p>The past 3 months Vodacom has stopped my data bundles before they expire, I have complained,and was told its not their fault,now I find out they are deducting R5 per day since 12 April for games that I sure as hell didn't subscribe to,what is next? You want my car and house too?</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Jun 2017, 15:53
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart

Best regards,