DD
Dewald D
1 reviews | Active since Feb 2013
24 Jul 2019, 08:25
Vodacom *****ing
I'm going to keep this short. Had R30 aitime left and woke up the next day to see i have R24 left. Where has my airtime gone? Dont come with the WASPS excuse also i am not registered to ANY WASPS. I have left a complaint with ICASA also.
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Replies (2)
Vodacom's replyOfficial
24 Jul 2019, 08:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2019, 08:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Aug 2019, 09:36Dear Customer, As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply05 Aug 2019, 09:36
Official
Dear Customer, As per discussion, your query has now been resolved. Regards Consumer Website Team