Vodacom *****ing
SHOCKING... Vodacom *****ing
I have been with Vodacom for a few years now, This morning my phone fell and it broke. I called Vodacom to hear what is the next step in claiming for my phone. After 2 hours been put on hold, been transferred from one person to the next only to find out that my insurance have never been activated, taking my money each and every month.
No I have a broken phone, no insurance, need to pay extra for a second device, and is still struggling to get this resolve
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Vodacom's replyOfficial
07 Jun 2022, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2022, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team