SN
Sylvia N

1 reviews | Active since Feb 2017

22 Feb 2017, 17:14

Vodacom ***** your money beware!!!!!

<p>I pay approx R169 pm on my contract for the last year. January 2017 Vodacom deducted approx R1400. On 26 Jan they confirmed they overcharged me by R663. What the rest was for i dont know. I spoke to them every week since then and two days ago i was promised to have my money back in my bank account within 24 hours. When i phoned them now again the "lady" from solutions department threw the phone down in my ear. I plan on going to police station to make a case of theft and breach of contract against this ******* company! If i did not question the amount they would have ****** my money!</p>

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team