JM
Japie M
1 reviews | Active since Feb 2015
22 Jul 2020, 09:50
Vodacom ***** my data
I have a router with 10GB data per month. After I have used about 3GB I am blocked and can't used the router any further. Call to the call center are referred to a computer and I get no assistance. I pay for a service which does not exist.
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Vodacom's replyOfficial
22 Jul 2020, 11:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team