1 reviews | Active since May 2017

09 Jan 2018, 10:07

VODACOM ***** FROM ACCOUNTHOLDERS

I struggled last year with my data account at Vodacom. After disputes and inconvenience, they would set things right, on my data contract. NOW...TODAY....They claim to fame I used my FIVE GIG.....5gig data in 8 days. One week and my data is depleted. To even try and reason this with Vodacom is a losing battle not worth to go to. SA GET CLEVER. TELKOM OFFERS SO MUCH MORE....DONT settle fir less, with Vodacom. Insist on the best TELKOM!!!

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Replies (2)
Vodacom
Vodacom's reply09 Jan 2018, 10:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Jan 2018, 11:12
Official

Dear Retha

Please be advised that we have responded to you with feedback via email.

Regards,

RJ