TO
Trudie O

1 reviews | Active since May 2018

08 May 2018, 01:31

vodacom ***** data

I have always noticed that data went missing... when I logged into my Vodacom account to purchase more airtime... the previous numbers were listed that I purchased DATA for?? I don't know these numbers??? I never purchased this data????? This is *****!

0
Replies (2)
Vodacom
Vodacom's reply08 May 2018, 06:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 May 2018, 10:56
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,