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MR
Melanie R

1 reviews | Active since May 2014

01 Feb 2023, 08:45

Vodacom *****

Been charged for Fibre since October 2022. It's now February 2023 and I do not have Fibre installed. This is theft. I want a refund NOW!!!

0
Replies (3)
Vodacom
Vodacom's reply01 Feb 2023, 10:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MR
Melanie R's update01 Feb 2023, 16:10
Reviewer Update
***
Going to
contact Wendy Knowler now
Vodacom
Vodacom's reply02 Feb 2023, 08:17
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team