1 reviews | Active since Sept 2017
Vodacom stays chawing my data
Vodacom, when will you stop chawing my data? I turn off my data connections every night at around 10 pm. 2 nights in a row after 00:23 I received a text saying I have 1MB remaining, then a minute later my data bundle has run out.
Who is using my data when I am fast asleep and my data connections have been turned off? I really don't know how your data system works.
I love Vodacom but wow you are taking data.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day /ms Lobi,
We regret taking note of your experience.
Our records reflect that this matter was resolved and credits were passed on your Vodacom number.
Please refer to the email which we have sent for feedback on this correspondence.
We once again apologise for any inconvenience caused.
Regards
Shad
Good day /ms Lobi,
We regret taking note of your experience.
Our records reflect that this matter was resolved and credits were passed on your Vodacom number.
Please refer to the email which we have sent for feedback on this correspondence.
We once again apologise for any inconvenience caused.
Regards
Shad