CI
Clare I

1 reviews | Active since Oct 2015

07 Oct 2015, 10:10

Vodacom-STAY AWAY!!!

I had been a customer of Vodacom's for many years, but I changed service providers, as I was given a better mobile phone contract deal. I however purchased a Vodacom Pay As you God that I could use in my old phone a few months ago, and rica'd it. Yesterday, for the 1st time, I used the sim card. I loaded R29 onto onto the sim card. I then got an sms confirming that the recharge had been successful, and subsequently, another stating that I had been given an extra R14,50 by Vodacom.<br> <br> I didn't use the phone for anything, until an hour later, when I tried to make a call. I got the message that I had reached my call limit and that I should recharge my account before attempting to make any other calls. I was furious, &amp

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Replies (1)
Vodacom
Vodacom's reply07 Oct 2015, 12:31
Official
Hello Clare I,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team