Vodacom Statement

I am very disappointed in Vodacom... About 3 months ago my husband asked the lady at VODACOM BETHLEHEM to help him, because he didn't get his Vodacom statements via e-mail, she told him that he must phone Vodacom and give him a phonenumber. After HOURS on the phone, they answered the phone. They PROMISE to sent our statements to my husbands e-mail address, but ubtill today, and after several more calls, we didn't received ANY statement, but they are very quick to take our money via debit order.... Are there ANY way to get hold of our statements every month? We are loyal customers and have a few contracts with Vodacom, the least they can do is to offer a Decent Customer Service