1 reviews | Active since Mar 2017
Vodacom starts debiting my bank account for an extra amount which i have no idea what it is for
<p>Can I please have feedback on the below.</p> <p>I refuse to pay extra for another month, Vodacom is testing is my patience and I will contact my bank to stop the debit order altogether.</p> <p> </p> <p>From November 2016 I am paying R123.00 extra for something I haven’t taken out with Vodacom.</p> <p>This is utterly ridiculous and none of the Vodacom employees can give me any proper answers or solutions.</p> <p> </p> <p>I have been with Vodacom for years and I have trusted them, unfortunately I am now disgusted with them and the audacity that they can just start debiting my account for an extra amount without communicating to me.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
