AM
Andrew M

1 reviews | Active since Mar 2014

08 May 2020, 10:31

Vodacom - Standard useless service.

Being hassled and harrassed by the *****s from Vodacom for a payment of R47. It has been paid three days ago, but their systems are so inept that they obviously havent picked it up. I wish these fools at Vodacom were as quick to respond and fix network complaints as quickly as they are to hassle me for R47. I have been querying poor reception in my area for months....if not years....every reply I get is that a new mast is being erected, but they cannot give me a timeframe as to when it will be completed. Just plain useless, but standard practice for this useless, *********** company

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Replies (1)
Vodacom
Vodacom's reply08 May 2020, 11:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team