Vodacom - standard poor service and lack of valuing customers

If I could give 0 (Zero) stars...I would. As usual with Vodacom, service levels and customer satisfaction rank very low in their priorities. I paid my Vodacom account on 2nd August (R1400). On 6th August my account was suspended due to non payment (I had actually short paid my account by R189). No notification or warning...no sms, no phone call...just cut off....for R189. If I have shortpaid or am late with my payment, I will usually get a reminder from Vodacom...but no, not this month. Total inconsistency. I was also told that I will be billed R30 for reconnection of the services. I have been a Vodacom customer for over 20 years, and this is how they treat us! Shocking to say the least.