VODACOM - standard pathetic service.

Ref No 1- ********** ********** . Queried a gift 500mb bundle that I sent to another number, that had not been received. Just received an sms from the USELESS service provider VODACOM, to tell me that the case that I logged is now closed...meanwhile I have not been advised WHAT has been resolved or HOW it has been resolved. Just the USUAL PATHETIC SERVICE THAT I AM USED TO FROM VODACOM. They even got the query wrong yesterday, and answered a query that I did not ask them to answer. DON'T READ, CAN'T READ....and they wonder why we get annoyed with them.....