Vodacom staff swearing at customers

Item: Vodacom
Rating: 1
Author: Gavin F

I called vodacom regarding my vodaypay kwika speed point and spoke to Nomonde from the support department, she called me stupid useless then hung up on me.

I am not happy with the customer experience at vodacom financial services or is it how paying customers should be treated?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

19 Aug 2022, 10:11

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply19 Aug 2022, 10:11

Official