Vodacom Staff stole my phone - over a month no joy

I took my phone a GALAXY NOTE EDGE in for a free screen replacement<br> <br> Handing the phone in was a 3 hour performance backing up the phone at a cost of about R230<br> <br> We were told 8 to 10 days to replace the outer screen. The phone was in good working order<br> <br> After 4 weeks we went in to find out what the hell is going on<br> <br> Firstly they mad a whole performance of not being able to find the work order as the phone number was captured incorrectly<br> <br> Then after an hour they found the work order, then they couldn't find the phone, after 2 hours they confirmed the glass had arrived and been fitted but now they have misplaced the phone.<br> <br> After 3 hours they revealed the phone had been ****** from inside the secure area by Vodacom staff<br> <br> I was promised a new phone, after a week i was told they had in a warranty store a phone for me and it was being sent on the 22nd March I was told I would have it on the 18th March<br> <br> Now 1 April I am informed they have found stock. MORE LIES The will send it via courier SOON and I should have the phone on the 1 April . ***<br> <br> NO Compensation, No Apology, <br> <br> VODACOM YOU SHOULD BE ASHAMED OF YOUR SHOCKING SERVICE<br> <br>