Vodacom staff igonores their customers

My debit order for end of Jan was returned due to me changing jobs and not changing debit order date. I contacted VC accounts on 2 Feb @ 10:28. Consultant changed debit order date and asked me to hold while loading another debit order run to retrieve unpaid monies. After holding it turns out I was transferred to a new person who wanted my entire pedigree AGAIN, to which I lost my cool. I asked for a supervisor and was transferred to Sharon, who promised to retrieve the recorded call and contact me with a solution. Due to no response (a consultant did phone me back but gave an unsatisfactory response, Sharon is the one who promised to phone me back personally), I phoned accounts again on 3 Feb @ 14:07, and asked for a supervisor. I spoked to Clarisha, who also promised to retrieve the recording and sort out the issue. Due to no response, I contacted accounts for a third time on 5 Feb @ 8:25. I asked for a supervisor and was transferred to Zanele, who after I explained the problem, wanted to transfer me to accounts seeing as I was \automatically transferred\" to contracts. Man I would LOVE a job at VC customer care, where staff can do what they want to customers without recourse!"