AN
Abdul N

1 reviews | Active since Jul 2023

10 Sept 2024, 12:32

*********** vodacom staff

The worst service possible...my fibre line has been cancelled due to their incompetence....on two seperate occasions i racked up a bill of a few months, no debit orders were goin off because the consultant didnt reiinstate the debit order on two occasions, it has also negatively impacted my credit score/rating....this company has the worst service, it has now come to attention that i have to re-apply and be vetted again, like im the problem....why dont they take their own workers to task for this?

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2024, 14:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team