Vodacom staff committing *****

WARNING!!!! *****sters and **** artists!!! My Vodacom contract has been hacked 4 times where they change my email address and tried to add devices and e-sims . I was also charged for an app purchase of R2000 and no one can tell me what it was for and how to reverse this. I have raised numerous ***** alerts and tried to block activity on my contract but it just keeps on happening!! I was finally told yesterday that the changes are being done in the Thavani mall Vodacom shop by their staff because they have access my anccount information on the Vodacom system. I was asked if I did the change in store by the Vodacom call center????? I live 5 hours and 17 minutes away from this store so I definitely did not!!! I was also accused of buying google playstore when I only use Apple!!!!! It is their Vodacom staff that are doing this in the store!!!!!! And Vodacom is doing nothing about it!!!!