1 reviews | Active since May 2018
VODACOM STAFF BLAMING THE CLIENTS
i made 3 calls to vodacom regarding my account and loss of airtime and data and all 3 times the people at the call centre gives me different stories. we are fed up with this network provider taking so much money from us but does not deliver the service. AND STILL HAVE THE AUDACITY TO BLAME THE CLIENTS WHEN MILLIONS COMPLAIN. I REQUEST SENIOR MANAGEMENT TO CONTACT ME BECAUSE IF THIS ISSUE IS NOT RESOLVED I WILL TAKE IT UP ON ALL SOCIAL MEDIA PLATFORMS. REFUND ME FOR THE MONEY TAKING DUE TO VODACOM BEING *********** AND DAYLIGHT ******S OF THE PEOPLE OF SOUTH AFRICA. WHEN REQUESTED A REF NUMBER ON SATURDAY IT WAS NOT EVEN GIVEN
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
