DK
Danja K
1 reviews | Active since Feb 2017
02 Sept 2022, 20:07
Vodacom staff assaults customers, they dont care
Vodacom technician assaults me in my home. Does not replace router as advised by call centre. I have cctv footage. Vodacom denies this, refuses to give name, directing me to SAPS. I will call my lawyer on Monday for a vicarious liability suit. I am done, tying to cancel contract but Vodacom refuses to do so.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Sept 2022, 13:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2022, 13:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team