Vodacom staff are ***********.

I took out a second contract with Vodacom on the weekend, its a 20 gig data sim with a router. It was approved and I paid conncection ect and walked out the store with the device in my hand. I called the call centre now to find out why the sim card has not activated yet and they said because the contract was denied, and I told the lady that Im sitting here with the router in my hand so how can it be denied. She says it was approved and then canceled??? What the hell? Now I have to go back to the store to speak to people that clearly dont know what the hell they are doing. I have the thing in my hand, the sim wont activate and apparently it was cancelled. You are all eager to get us to take contracts and pay and then as soon as we are out the store, NOTHING, nothing happens. No sim activation, no data. AS a vodacom customer for the last 15 years im not impressed!