Vodacom staff all a bunch of *******

I called in for an upgrade and got it on 2 of my numbers I took a note 20 ultra with 230mins And got the Samsung watch 3 with 125mins on the other Bt after they deliver the note 20 ultra I get told I only upgraded for 125mins on the other contract An the amount is R399 Now who would pay R399 for 125mins only I called in some many times at the call center rewards an after sales an get told different stories every time from them So I cancelled bt decided to complain All vodacom does is get a bunch of uneducated idiots working an lying for them They keep saying my issue is escalated I get one sms to say they will be contacting me Bt no one does then this morning apparently it has been resolved an closed Bt how I don't know Oh an they expect me to pay for those contracts for this month Bad part for them is I have a copy of the quote that says I took a watch with that 125mins an they have voice recordings So got legal advise once they debit me I will send them a lawyers letter. Vodacom staff should really get some sort of training An vodacom need to pay the staff more so they won't *****