Vodacom staff ***********

I was due for an upgrade, ad logged into my vodacom account to do the upgrade online as they had specials. I looked through all the sim only data options and picked the one 200gig data for R299.00 (No where did it state its for a router like stated on the other sims on the website). I waited unitil the 1st of the month to get on the new plan and when the data was loaded i could not make phone calls only recieve calls. i phoned vodacom to find out whats wrong and i was informed Vodacom put my sim over to a home data where i have to put the sim card in a router, i requested they cancell this and open my phone so i can call. i was told i have to wait a month for this to happen! I kept on trying 20 times after that to cancel my upgrade, one incomppetent person after the other prommised me they will fix it and my phone will be working after i phoned again 4 Oct and spent 3 hours trying to fix vodacoms mix up, but the price of the contract will be R309.00 (CLIP Incl) i said its fine, and it will take 48 hours, on Sunday i phoned again and they loaded the wrong contract again, same story i have to wait a month, no sorry cancel this, after another hour talking to someone who doesnt know what she is doing, she said okay the upgrade is cancelled and my phone will be back to old contract on Teusday, well no its not, spending another 2 hours on the phone with vodacom, now they want me to pay a extra R300 for the mix up vodacom made. Vodacom is the biggest **** in South Africa.